Who we are

Our website address is: www.creativeinteriors.im

We design and install kitchens on the Isle of Man

What personal data we collect and why we collect it

We may collect the following information:

  • full name
  • contact information including email address
  • other information relevant to customer surveys, home address and telephone number

Text field information

When visitors leave their information and comments via our website or landing pages, we collect the data shown in the text fields.

Communicating with you

We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).

Internal record keeping

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes.

We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Who we share your data with

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

How long we retain your data for

Personal details via our contact form or information collected via third parties, may be retained indefinitely.

What rights you have over your data

If you have provided us with your contact details or comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

All cookies and data collected via our contact form will be stored within WordPress. Please check their privacy policy here https://automattic.com/privacy/

In accordance with the General Data Protection Regulations (GDPR), we employ strict electronic, physical and admin security measures to protect your information from access by unauthorised persons and against any unlawful processing, accidental loss, damage or destruction. Any transmission of information via the internet however is not secure and as such, we cannot guarantee the security of your data sent to us by yourself.

Cookies

When you visit our website, you will be asked to accept our cookie policy.

To comply with the Privacy and Electronic Communications Regulations we periodically conduct a Cookie Audit of our website.

Our website uses various cookies to store data on our visitor’s computer.

To find out how to control, delete or manage cookies that are created on your device, visit https://www.aboutcookies.org/

Cookies created by this website

This website creates a number of cookies, which are referred to as first party cookies as they are specific to the host site that created them. All the first-party cookies which are created do not store any personal or sensitive information, or anything that makes you personally identifiable to us. They are used for essential functionality such as security when processing form data or for analytics which helps us use anonymous visitor data to gain a better understanding of how people use our website.

Session Cookies

Our website uses session cookies, also known as transient cookies, which are temporary. They only store information about what the user does during a single session. A session is simply a randomly generated/unique value that is assigned when someone visits the website. Session cookies are stored temporarily in memory and are automatically removed when the browser closes or the session ends.

Cookie Message

If you click the ‘close’ button on the Cookie Message that may appear along the bottom of our website, our web server will create a cookie called cookie closed, which is essential for remembering that you have closed this message, and to prevent it from continually reappearing after you have closed the message.

This cookie expires after 24 months from the initial ‘close’ of the message, after which the Cookie Policy message may reappear if you revisit our website.

Analytics

We use Google Analytics, which creates a number of first-party cookies, all prefixed __utm:

Full details of the cookies which Google Analytics uses can be found in https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage in documentation for Google’s Analytics tracking code. You can also read Google Privacy Policy for Google Analytics here https://support.google.com/analytics/answer/6004245

We don’t share the data that Google Analytics collects, and we don’t believe that our use of Google Analytics is privacy-intrusive. We use the data that is collected in the following ways:

  • to report, in aggregate, how our visitors find and use our website;
  • to understand overall visitor behaviour; and
  • to inform how we update and improve our website.

To opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout

Cookies created by external services

In addition to our first-party cookies, you may be served one or more of the following third-party cookies during your visit to our website. By using our website we’ll assume that you are happy to receive all cookies on our website, but we have provided information at the top of this page on how you can set your browser to prevent cookies being created.

Third party cookies are cookies created by an external service when you use a page on our website. These cookies are specific to the third-party’s domain and accordingly the data held in them can be seen and managed by the third party and not by us. We control whether or not we use the third-party service with our website, and how it is integrated and presented on our website. We do not have control over the cookies themselves. We carefully select 3rd party services to use on our website; ones that are not likely to abuse your privacy according to the terms of their privacy policies.

Google Maps

We use Google Maps on our Contact Us page to provide detailed information on how to locate our offices. Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google’s interactive maps because we believe they provide a helpful way for our visitors to identify how best to travel to us. We use the Google Maps tools on the basis that Google adheres to its privacy policy and its terms of service for Google Maps.

Vimeo video

We may periodically use Vimeo to host video content and embed their player in to our web pages. This allows web visitors to watch the video without leaving our website. For more information, please read Vimeo’s Privacy Policy https://vimeo.com/privacy

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images etc) from other websites and behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

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