What do I need to consider when buying a new kitchen?
Do not worry, we will talk you through everything at our discovery meeting.
A discovery meeting is the first part of the exciting journey to your new kitchen. We will make arrangements with you to meet at a mutually convenient time at our showroom. We will talk you through the process involved and how we break it down to manageable “bite size chunks”.
We will also how you around and demonstrate our displays, talk through the types of doors, worktops, appliances and storage options that you can consider, so that you fully understand what we have to offer.
We will then sit down over a tea or coffee and talk about what you want to include and don’t want to include in your new kitchen. This allows us to develop your brief which provides a solid footing for us to commence design. If you have architect plans of the property it is advisable to bring these with you.
Do you offer free design and quotations for our new kitchen?
Our design and quotation service is free of charge and takes place after our “discovery meeting” within the showroom. We use the latest state of the art computer design software so you can visualise and walk through your new dream living space. Should you require plans before you are ready to proceed with your order, we may charge a “release fee” so you can have your drawings. This fee will be credited towards your deposit.
Do you do installation?
We offer a full installation service using our own employed and highly skilled and experienced installers.
Can you arrange associated building work?
A kitchen project will generally involve a lot more than simply removing the old kitchen and fitting a new. Projects can involve structural and building work, plastering, electrics, plumbing, decorating and more. Using our extensive knowledge and experience in the building industry, we offer a full project management service – you could say ‘one call does it all’!
What are your payment terms?
Our payment terms are as follows;
Material Costs (inclusive of freight)
– Deposit of 50% on placement of order
– Balance 28 days thereafter, notwithstanding that delivery may not have taken place.
– Payable on completion
Do you offer finance?
We offer finance through the Islands leading lenders.
How long does it take for my kitchen to arrive?
Generally from point of order to us receiving your kitchen will be 8 weeks. We will confirm this once we have placed your order with your chosen manufacturer.
How long is the average install?
This depends on the size and scale of the project. Generally, a kitchen installation will take 2 weeks although this will be confirmed in your schedule of work.
Do I get a schedule of work?
All our clients receive a client information pack which includes a proposed schedule of work.
Is my kitchen inspected on completion?
Your installation will be inspected by our Installations Director. We have developed a comprehensive quality inspection system to ensure your kitchen has been installed to our exacting high standards.
How long have you been in business?
We have been in the kitchens and joinery business for over 20 years.
Can we meet outside of your opening hours?
We appreciate that you have busy lives and we are happy to arrange appointments outside of our normal opening hours.
Are your kitchens supplied rigid built?
Our kitchens are made to order with units arriving fully built from the factory.
What happens if I discover a fault?
If you discover a fault during installation, please bring this to the attention of the installer. If your fault is found post installation, please contact our showroom.
Do you do ‘supply only’ kitchens?
We are happy to do a supply only basis, but highly recommend that you use our experienced installers.
Can you supply media centres and matching lifestyle furniture?
Our design skills and range of furniture can create matching media centres, living room furniture, office furniture etc creating the ultimate in coordinated open plan furniture.
Can you supply stone or Corian worktops to my existing kitchen?
We are more than happy to provide stone or Corian worktops, to your existing kitchen.